# Does the Notification Tray work when notifications are handled through webhooks **URL:** \ **Category:** Beta features\ **Created:** [September 25, 2023, 6:39am UTC](https://forum.social.plus/t/does-the-notification-tray-work-when-notifications-are-handled-through-webhooks/933 "2023-09-25T06:39:39Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![awareai-dev](https://avatars.discourse-cdn.com/v4/letter/a/4bbf92/32.png) [@awareai-dev](https://forum.social.plus/u/awareai-dev)\ **Post date:** [September 25, 2023, 6:39am UTC](https://forum.social.plus/t/does-the-notification-tray-work-when-notifications-are-handled-through-webhooks/933/1 "2023-09-25T06:39:39Z")
For implementing notifications, we currently use Amity’s webhooks service. We would like to implement a Notification Tray page that displays the notifications. Currently, when sending requests to the notification tray API endpoint, we only get 200 responses with an empty array for the data. Is this due to the fact that we don’t directly use Amity’s notification service or is there something else that might be causing the issue? For context, we had the feature enabled for our account. ---
**Author:** ![SocialPlus\_Support](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.social.plus/socialplus_support/32/798_2.png) [@SocialPlus\_Support](https://forum.social.plus/u/SocialPlus_Support)\ **Post date:** [September 25, 2023, 10:30am UTC](https://forum.social.plus/t/does-the-notification-tray-work-when-notifications-are-handled-through-webhooks/933/2 "2023-09-25T10:30:47Z")
Hello, you should be able to implement webhook with our notification tray. However, after we checked, it seems like notification tray hasn’t been enabled for your network. Could you please submit the request to our support team: [Jira Service Management](https://ekoapp.atlassian.net/servicedesk/customer/portal/3/group/7/create/56) ---
**Author:** ![awareai-dev](https://avatars.discourse-cdn.com/v4/letter/a/4bbf92/32.png) [@awareai-dev](https://forum.social.plus/u/awareai-dev)\ **Post date:** [September 25, 2023, 11:17am UTC](https://forum.social.plus/t/does-the-notification-tray-work-when-notifications-are-handled-through-webhooks/933/3 "2023-09-25T11:17:12Z")
That’s strange, I already filled out the Jira form and was contacted that this feature was enabled. Hello, Your notification tray has been enabled. Please let us know if you have further questions or need any assistance. Best regards, Support Team I’ll reach out through Jira again to get it enabled ---
**Author:** ![awareai-dev](https://avatars.discourse-cdn.com/v4/letter/a/4bbf92/32.png) [@awareai-dev](https://forum.social.plus/u/awareai-dev)\ **Post date:** [September 25, 2023, 11:18am UTC](https://forum.social.plus/t/does-the-notification-tray-work-when-notifications-are-handled-through-webhooks/933/4 "2023-09-25T11:18:09Z")
The initial ticket was US-2515 ---
**Author:** ![awareai-dev](https://avatars.discourse-cdn.com/v4/letter/a/4bbf92/32.png) [@awareai-dev](https://forum.social.plus/u/awareai-dev)\ **Post date:** [September 25, 2023, 11:22am UTC](https://forum.social.plus/t/does-the-notification-tray-work-when-notifications-are-handled-through-webhooks/933/5 "2023-09-25T11:22:42Z")
The new reference is US-2526 ---
**Author:** ![SocialPlus\_Support](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.social.plus/socialplus_support/32/798_2.png) [@SocialPlus\_Support](https://forum.social.plus/u/SocialPlus_Support)\ **Post date:** [September 25, 2023, 2:23pm UTC](https://forum.social.plus/t/does-the-notification-tray-work-when-notifications-are-handled-through-webhooks/933/6 "2023-09-25T14:23:15Z")
> [@awareai-dev](#): > > US-2515 The previous ticket was requested under the different email, so we didn’t know it was from you - let us check and will get back to you on the ticket: US-2526, thank you.