# Error trying to create Beta feature request from Jira

**URL:** https://forum.social.plus/t/error-trying-to-create-beta-feature-request-from-jira/971
**Category:** General
**Created:** [November 8, 2023, 8:38am UTC](https://forum.social.plus/t/error-trying-to-create-beta-feature-request-from-jira/971 "2023-11-08T08:38:39Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![awareai-dev](https://avatars.discourse-cdn.com/v4/letter/a/4bbf92/32.png) [@awareai-dev](https://forum.social.plus/u/awareai-dev)
#### Post date: [November 8, 2023, 8:38am UTC](https://forum.social.plus/t/error-trying-to-create-beta-feature-request-from-jira/971/1 "2023-11-08T08:38:39Z")

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When using the link provided by the docs ([Jira Service Management](https://ekoapp.atlassian.net/servicedesk/customer/portal/3/group/7/create/49)) to create a request for enabling a beta feature, I see the following:  
 ![image](https://europe1.discourse-cdn.com/flex013/uploads/amity/original/1X/f8e0d569549ba1d12f92f2419ea02cc3958e8313.png)

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### Author: ![SocialPlus\_Support](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.social.plus/socialplus_support/32/798_2.png) [@SocialPlus\_Support](https://forum.social.plus/u/SocialPlus_Support)
#### Post date: [November 8, 2023, 10:44am UTC](https://forum.social.plus/t/error-trying-to-create-beta-feature-request-from-jira/971/2 "2023-11-08T10:44:18Z")

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Hello, could you please try this link: [Jira Service Management](https://ekoapp.atlassian.net/servicedesk/customer/portal/3) and and choose “Feature Enablement”? If you continue to experience any issues, please don’t hesitate to send a request to our support email at [support.asc@amity.co](mailto:support.asc@amity.co)