# When doing post Push notification not receiving in mobile

**URL:** <https://forum.social.plus/t/when-doing-post-push-notification-not-receiving-in-mobile/672>\
**Category:** Android\
**Created:** [March 15, 2023, 12:10pm UTC](https://forum.social.plus/t/when-doing-post-push-notification-not-receiving-in-mobile/672 "2023-03-15T12:10:11Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![Sangeetha](https://avatars.discourse-cdn.com/v4/letter/s/8baadc/32.png) [@Sangeetha](https://forum.social.plus/u/Sangeetha)\
**Post date:** [March 15, 2023, 12:10pm UTC](https://forum.social.plus/t/when-doing-post-push-notification-not-receiving-in-mobile/672/1 "2023-03-15T12:10:11Z")

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Hi Team ,  
I have created community and posted and event using some members , the members are already logged in mobile but they are not getting any notification in their mobile.

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**Author:** ![SocialPlus\_Support](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.social.plus/socialplus_support/32/798_2.png) [@SocialPlus\_Support](https://forum.social.plus/u/SocialPlus_Support)\
**Post date:** [March 15, 2023, 12:30pm UTC](https://forum.social.plus/t/when-doing-post-push-notification-not-receiving-in-mobile/672/2 "2023-03-15T12:30:04Z")

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Hello @Sangeetha have you configured all the settings and certificate on your console?

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**Author:** ![Sangeetha](https://avatars.discourse-cdn.com/v4/letter/s/8baadc/32.png) [@Sangeetha](https://forum.social.plus/u/Sangeetha)\
**Post date:** [March 15, 2023, 1:30pm UTC](https://forum.social.plus/t/when-doing-post-push-notification-not-receiving-in-mobile/672/3 "2023-03-15T13:30:22Z")

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Hi ,  
Yes, its active state

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**Author:** ![SocialPlus\_Support](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.social.plus/socialplus_support/32/798_2.png) [@SocialPlus\_Support](https://forum.social.plus/u/SocialPlus_Support)\
**Post date:** [March 15, 2023, 1:54pm UTC](https://forum.social.plus/t/when-doing-post-push-notification-not-receiving-in-mobile/672/4 "2023-03-15T13:54:44Z")

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@Sangeetha Could you please confirm if these options are selected?

 ![Screenshot 2566-03-15 at 13.52.55](https://europe1.discourse-cdn.com/flex013/uploads/amity/original/1X/63b99d99b5cc74a876b9163bfdc90dba0933c74c.png)

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**Author:** ![Sangeetha](https://avatars.discourse-cdn.com/v4/letter/s/8baadc/32.png) [@Sangeetha](https://forum.social.plus/u/Sangeetha)\
**Post date:** [March 15, 2023, 2:15pm UTC](https://forum.social.plus/t/when-doing-post-push-notification-not-receiving-in-mobile/672/5 "2023-03-15T14:15:23Z")

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Yes all options are selected

 ![Screenshot 2023-03-15 at 7.45.04 PM](https://europe1.discourse-cdn.com/flex013/uploads/amity/original/1X/2afa8bc328528a1b5922a26a380a0149b4fc8b53.png)  
.

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**Author:** ![Sangeetha](https://avatars.discourse-cdn.com/v4/letter/s/8baadc/32.png) [@Sangeetha](https://forum.social.plus/u/Sangeetha)\
**Post date:** [March 15, 2023, 2:15pm UTC](https://forum.social.plus/t/when-doing-post-push-notification-not-receiving-in-mobile/672/6 "2023-03-15T14:15:56Z")

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I am using amityMessagingSdkVersion = ‘5.33.5’

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**Author:** ![SocialPlus\_Support](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.social.plus/socialplus_support/32/798_2.png) [@SocialPlus\_Support](https://forum.social.plus/u/SocialPlus_Support)\
**Post date:** [March 15, 2023, 2:29pm UTC](https://forum.social.plus/t/when-doing-post-push-notification-not-receiving-in-mobile/672/7 "2023-03-15T14:29:06Z")

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@Sangeetha Could you please check our sample here if you’ve completed all steps: [Amity-Pushnotifcation (Android). Push Notifications | by Naphat - Farrari | Feb, 2023 | Medium](https://medium.com/@naphat_farrari/amity-pushnotifcation-android-f4f34063dc89)

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**Author:** ![Sangeetha](https://avatars.discourse-cdn.com/v4/letter/s/8baadc/32.png) [@Sangeetha](https://forum.social.plus/u/Sangeetha)\
**Post date:** [March 15, 2023, 3:02pm UTC](https://forum.social.plus/t/when-doing-post-push-notification-not-receiving-in-mobile/672/8 "2023-03-15T15:02:24Z")

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sure I will check before and all I got notification from yesterday only its getting failed and when I debug the code I am getting below exception

java.io.IOException: java.util.concurrent.ExecutionException: java.io.IOException: FIS\_AUTH\_ERROR  
at com.google.firebase.messaging.FirebaseMessaging.blockingGetToken(FirebaseMessaging.java:632)

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**Author:** ![SocialPlus\_Support](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.social.plus/socialplus_support/32/798_2.png) [@SocialPlus\_Support](https://forum.social.plus/u/SocialPlus_Support)\
**Post date:** [March 15, 2023, 3:52pm UTC](https://forum.social.plus/t/when-doing-post-push-notification-not-receiving-in-mobile/672/9 "2023-03-15T15:52:02Z")

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Noted, we will check this for you, thank you.

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**Author:** ![SocialPlus\_Support](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.social.plus/socialplus_support/32/798_2.png) [@SocialPlus\_Support](https://forum.social.plus/u/SocialPlus_Support)\
**Post date:** [March 16, 2023, 10:24am UTC](https://forum.social.plus/t/when-doing-post-push-notification-not-receiving-in-mobile/672/10 "2023-03-16T10:24:09Z")

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Hi @Sangeetha This seems to be an issue with the FCM token or firebase authentication, could you please check on that part?

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**Author:** ![Sangeetha](https://avatars.discourse-cdn.com/v4/letter/s/8baadc/32.png) [@Sangeetha](https://forum.social.plus/u/Sangeetha)\
**Post date:** [March 17, 2023, 6:31pm UTC](https://forum.social.plus/t/when-doing-post-push-notification-not-receiving-in-mobile/672/11 "2023-03-17T18:31:02Z")

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Hi team ,

Yes its from fcm token issue . I resolved it . Thanks for the support
