Hi, is there any update on when you guys will have HDR VIdeo and Image support? Virtually all new phones use HDR videos now, so this is a necessity. Its a pain to convert these first, and it really makes the uploading time way longer because ffmpeg is not super performative.
Hello @vbaid, thank you for reaching out and for your feedback.
At this time, HDR is not supported on iOS. You can find more details and steps on how to convert HDR files at the link below: Video Posts - social.plus > Click “HDR Video Support”
Please let us know if you have any questions.
@SocialPlus_Support - where do you get videoInfo from? How can I get that from the React Native library?
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Hello @vbaid , Thank you for your question.
Regarding the videoInfo, our team suggests checking the following documentation for details on how to retrieve file and video data within the SDK:
File Retrieval – Social Plus Documentation
This guide explains how to fetch video and file information properly, which you can apply when working with the React Native library as well.
so all hdr video will support on android ? i tried but still giving the issue hdr video is not supported .
“@amityco/ts-sdk-react-native”: “7.6.0”,
we are using this version.
@SocialPlus_Support is there any update on this ?
Hello @pravat04 , We now support HDR video playback on Android.
Please try again using the latest version of the SDK, as the issue has been resolved in recent updates.
Let us know if the problem still occurs after updating.