Messages disappearing in the Chat Inbox

TS SDK
1

Hi,

My messages disappear when I send a message to someone, return to the chat list from his inbox, and open the user’s conversation again.
Also, when I reopen the app, those messages that were sent are found in the inbox. The issue is only related to Android OS as in iOS, no such behaviour is found. How to tackle this issue in TypeScript?

Best,

2

Hello @mustafa , To address this issue, we’ll need a bit more information. Could you please provide the following:

  1. Version of TypeScript SDK you’re using.
  2. Error logs from the console (if any).
  3. A screen recording demonstrating the issue, if possible.

This information will help us investigate and guide you toward an effective solution.

3

Hi,

I’m using @amityco/ts-sdk": "^6.31.1 version in my app and the error logs are not found for this issue. As when I reload the app, this issue doesn’t seem to be there, i.e, messages can be seen in the chat after reload. For you better understanding, please have a look at the screen recording of this bug:
Screen recording link: Screen_Recording_20241112_191942_AfroTech Connect.mp4 - Google Drive

4

Hello @mustafa , Thank you for sharing the details and screen recording link.

Our team recommends updating to the latest version of the SDK, as some issues may have been addressed in recent releases. You can find the latest version and release notes here: docs.amity.co/amity-sdk/changelogs-and-versioning/ts#version-6.32.1-2024-10-25.

Please try updating and let us know if the issue persists. If you need further assistance, feel free to reach out!