as you can see I have two Channel Objects in the response which is correct, but both Channels have unreadCount 0 but the first one has 1 unread message as shown in the screenshot.
Hello @lorandd , Thank you for bringing the issue to our attention. To further investigate and address the matter effectively, we kindly request additional information from your end.
We will reach out to you via email shortly. Kindly check your inbox and provide the necessary details to assist us in resolving the issue promptly.
Hello, based on the issue you’ve encountered, we recommend upgrading your Amity UI Kit to Version 3.0 and You can find the migration guide and installation instructions in our documentation:
Thanks. It seems that the Unread Count works now from my initial checks, but it is a bit disappointing that in order to be able to build the v3.0 source code we need a Pro FontAwesome subscription !?
Something is still not ok. Before upgrading to v3 I didn’t had to call the markAsRead everything was working correctly (the unread count was disappearing from the UI after I clicked/read the channel messages)… except I couldn’t get the unread message count.
in v3.0 I can get the unread message count and even calling markAsRead the UI is still shows the unread count. Iterating through the ChannelRepository.getChannels( and getting all the channel.unreadCount it is still returning count number and also the Client.getUserUnread
Hello @lorandd , Let’s me pass to check with my team and I’ll promptly update you as soon as we have more information. Thank you for your patience and understanding.
Hello @lorandd , Regarding the issue you are facing, we would like to confirm with you again: are you encountering this problem only in the conversation channel?
Hello @lorandd , We are targeting to resolve this issue in our upcoming release. We are aiming for a timeframe around this week to early next week. However, our commitment to ensuring the highest quality and accuracy means that this schedule may be subject to change. We will keep you informed of any updates. Thank you for your understanding.